Returns & Refunds

Last Updated: January 13, 2025

🛡️ 60-Day Money-Back Guarantee

Soulmate Story offers a full 60-day money-back guarantee. If you're not satisfied for any reason, you can request a complete refund within 60 days of your purchase.

Important Note: We are an affiliate review site, NOT the seller of Soulmate Story. All purchases, refunds, and customer service inquiries must be directed to Soulmate Story or ClickBank directly. We cannot process refunds.

Soulmate Story Refund Policy

Soulmate Story is sold through ClickBank, a trusted digital marketplace. ClickBank's standard refund policy applies to all purchases:

Refund Window: 60 days from the date of purchase
Refund Type: Full refund, no questions asked
Processing Time: Typically 5-7 business days
Refund Method: Same payment method used for purchase

How to Request a Refund

If you're not satisfied with your Soulmate Story purchase, follow these steps to request a refund:

Option 1: Through ClickBank (Recommended)

Go to ClickBank's Order Support
Click "Look Up Your Order"
Enter your email address and ZIP/postal code used during purchase
Find your Soulmate Story order
Click "Request Refund" and follow the prompts

Option 2: Contact Soulmate Story Support

You can also contact Soulmate Story's customer support directly:

Visit the official Soulmate Story website
Navigate to their Help or Support section
Submit a refund request with your order details

What You'll Need for a Refund

To process your refund quickly, have the following information ready:

Email address used for purchase
Order number or receipt number
Date of purchase
ZIP/postal code used during checkout

Digital Product Considerations

Soulmate Story is a digital product delivered via email. Keep in mind:

Digital products are delivered electronically and cannot be "returned" in the traditional sense
Refunds are processed as full monetary refunds to your payment method
Upon refund, access to any delivered digital materials should be discontinued

Chargebacks

We encourage customers to request refunds through proper channels rather than initiating chargebacks. Requesting a refund through ClickBank or the merchant is faster and more straightforward than the chargeback process.

Our Role

As an affiliate review site, we:

Cannot process refunds for Soulmate Story purchases
Cannot access your order or payment information
Can provide guidance on how to request refunds
Can share information about the refund policy

Questions About Refunds?

If you have questions about the refund policy or need help navigating the refund process, feel free to contact us for guidance:

Email: support@soul-mate-story.com

Please note: We can only provide guidance. For actual refund processing, you must contact Soulmate Story or ClickBank directly.